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The 2023 Silver National Quality Award application is a long and rigorous process that truly showed Heritage Woods of Freeport's fortitude to stay committed to the process over several months. The AHCA NCAL Silver Award is a national award given to communities that demonstrate they have reached a standard of excellence in quality, know how to evaluate and improve their processes, and create a systematic approach that leads to and sustains positive results using the Baldrige Excellence Framework.
Silver and Gold awarded centers have better quality metrics, surveys, and staffing satisfaction tha...
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